Offre de recrutement Recrutement Scicom Kuala Lumpur

Recrutement Executive Customer Support

Scicom - Kuala Lumpur - 3000 per month

The Responsibilities of the Role: - Handle customer inquiries via phone, email, or live chat in a professional and timely manner. Resolve customer complaints, issues, or concerns efficiently while ensuring a high level of customer satis......

31 juillet 2025

Recrutement Executive Console Support - English and Cantonese Language Support

Scicom - Bangsar South, Kuala Lumpur - 3500 - 4000 per month

Job Description The Responsibilities of the Role: Perform L1 SMC monitoring for System (Linux/Windows/WebLogic/Database/Storage/Network) or Application's production servers. Perform first level troubleshooting for the required System o......

25 juillet 2025

Recrutement Specialist - Service Desk Engineer (English and Bahasa Malaysia Language Support)

Scicom - Kuala Lumpur

Job Description The Responsibilities of the Role: Maintain a high degree of service for end-user computing support by keeping to Acknowledgement and Response Time targets and adhere to all service management principles. Provide technic......

25 juillet 2025

Recrutement Incident Specialist - English and Cantonese Language Support

Scicom - Bangsar South, Kuala Lumpur - 4000 - 5000 per month

Job Description The Responsibilities of the Role: Manage end-to-end incident handling in line with ITIL standards, including high-priority escalations across infrastructure, security, and application domains. Collaborate with resolver ......

25 juillet 2025

Recrutement Executive - Monitoring Support (English Language Support)

Scicom - Kuala Lumpur - 3500 - 4000 per month

Job Description The Role: The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal services. Teams including Service D......

25 juillet 2025

Recrutement Executive - Service Desk Analyst (Korean Language Support)

Scicom - Bangsar South, Kuala Lumpur - 10000 - 12000 per month

Job Description The Responsibilities of the Role: Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems. Log and manage incidents and service requests in the ITSM tool (......

25 juillet 2025

Recrutement Change Management Specialist - English and Cantonese Language Support

Scicom - Bangsar South, Kuala Lumpur - 4000 - 5000 per month

Job Description The Responsibilities of the Role: Expert knowledge in Change management process, procedures and standard operating work. Own and conduct change management plan for project/activities, evaluate change impact to the proje......

25 juillet 2025

Recrutement Problem Specialist (English and Cantonese Language Support)

Scicom - Bangsar South, Kuala Lumpur - 4000 - 5000 per month

Job Description The Responsibilities of the Role: Expert knowledge in Problem management process, procedures and standard operating work. Own and conduct problem investigation, diagnosis, root cause analysis, developing workarounds and......

25 juillet 2025

Recrutement Specialist - Quality Assurance (English and Indonesia Language Support)

Scicom - Kuala Lumpur - 4500 - 5500 per month

Job Description The Responsibilities of the Role: Developing, maintaining, training and coaching the agents to enhance overall customer support. Process review for improving the call flow efficiency and quality of call center agents (v......

25 juillet 2025

Recrutement Assistant Manager - Windows (Lead) - (English, Cantonese and Mandarin Language Support)

Scicom - Bangsar South, Kuala Lumpur - 5000 - 7000 per month

Job Description The Responsibilities of the Role: Leading a team of Windows support engineers and ensuring smooth support operation within the team. Planning out team shift rosters and arranging resources to cover support working hours......

25 juillet 2025