Recrutement Agil3Tech Austin, TX
2 offres de recrutement pour Agil3Tech Austin, TX :
Recrutement Help Desk Technician (Tier 1 Agent)
The Tier 1 Agent serves as the first point of contact for all IT-related inquiries and incidents through the OneStop Help Desk. The agent provides initial troubleshooting, incident resolution for routine issues, and ensures accurate logging......
25 septembre 2025
Recrutement Help Desk Technician (Tier 2 Agent)
The Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX; Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/softw......
25 septembre 2025