Recrutement Agil3Tech Ashburn, VA
10 offres de recrutement pour Agil3Tech Ashburn, VA :
Recrutement Tier II Advanced Support Agent
Tier II Advanced Support Agents provide second-level technical support for the contract environment. They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced troubleshooting across the customer’s IT ......
12 septembre 2025
Recrutement Tier I Service Desk Agent
Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance to organizational employees, contractors, Participating Government Agencies (PGAs), and trade partners. Agents serve as the......
12 septembre 2025
Recrutement Operations Manager / Project Manager II
The Operations Manager / Project Manager II is responsible for day-to-day management of operations under the contract. This role oversees staffing, scheduling, resource allocation, and operational performance to ensure Tier I, Tier II, and ......
12 septembre 2025
The JAAC Team Lead provides leadership, oversight, and operational management for the Joint Activities Accountability Center (JAAC) within the customer environment. This role ensures that VIP-level customers, major incidents, and high-visib......
12 septembre 2025
Recrutement JAAC Service Desk Agent (Joint Activities Accountability Center)
JAAC Agents support the Joint Activities Accountability Center (JAAC) within the government agency. They are responsible for monitoring, tracking, and documenting major incidents, escalations, and VIP-level issues, ensuring accountability a......
12 septembre 2025
Recrutement Tier II ACE Account Service Desk (ASD) Agent
Automated Commercial Environment (ACE) Account Service Desk (ASD) Tier II Agents provide specialized customer and technical support for the agency’s ACE Secure Data Portal. They assist trade users, agency personnel, and Participating Govern......
12 septembre 2025
Recrutement Program Manager II
The Program Manager II provides overall leadership, direction, and oversight of the contract. This position is responsible for ensuring compliance with contract requirements, meeting performance standards, managing resources, and driving co......
12 septembre 2025
Recrutement Project Manager I – Quality Control Lead
The Project Manager I – Quality Control Lead is responsible for overseeing the quality assurance and quality control program for the contract. This role ensures that all contractor-provided services meet or exceed the performance standards ......
12 septembre 2025
Recrutement Project Manager I – Training Lead
The Project Manager I – Training Lead is responsible for developing, implementing, and maintaining the training program for all contractor personnel supporting the contract. This role ensures that Tier I agents, Tier II advanced support sta......
12 septembre 2025
Recrutement ServiceNow Administrator
The ServiceNow Administrator manages and supports the organization’s ServiceNow IT Service Management (ITSM) platform. This role is responsible for configuring, maintaining, and optimizing ServiceNow to ensure accurate incident, request, ch......
12 septembre 2025